These enhancements include improved Reporting a Predictive Dialer and a new Web Portal Interface.
We Manage the Infrastructure – You Manage the Call Center
Most businesses move to Voice over IP (VoIP) on the belief that VoIP technology will save money over their current phone system. In many instances, this is simply not true.
Business VoIP vendors must first educate their customers as to why VoIP makes sense for their business.
A VoIP Call Center is a telecommunications platform that allows businesses to effectively route phone calls to available agents.
AVAD’s Hosted VoIP Call Center supports both individual as well as distributed multi-site call centers to act as a single virtual call center, regardless of geographic location.
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