Press Releases for Call Center Software

  • 516

    Call Center Enhancement Announcement

    These enhancements include improved Reporting a Predictive Dialer and a new Web Portal Interface.

    By : | 10-07-2011 | Technology:Telecommunications | Total Views : 516

  • 535

    Small Businesses Can Have A Call Center

    We Manage the Infrastructure – You Manage the Call Center

    By : | 08-03-2011 | Technology:Telecommunications | Total Views : 535

  • 497

    What is Motivating the Businesses VoIP Migration?

    Most businesses move to Voice over IP (VoIP) on the belief that VoIP technology will save money over their current phone system. In many instances, this is simply not true.

    By : | 07-06-2011 | Technology:Telecommunications | Total Views : 497

  • 560

    Why Are Some Businesses Passing On VoIP?

    Business VoIP vendors must first educate their customers as to why VoIP makes sense for their business.

    By : | 06-27-2011 | Technology:Telecommunications | Total Views : 560

  • 575

    10 Important Call Center Questions

    A VoIP Call Center is a telecommunications platform that allows businesses to effectively route phone calls to available agents.

    By : | 05-25-2011 | Technology:Telecommunications | Total Views : 575

  • 598

    AVAD Hosted VoIP – Virtual Call Center

    AVAD’s Hosted VoIP Call Center supports both individual as well as distributed multi-site call centers to act as a single virtual call center, regardless of geographic location.

    By : | 05-17-2011 | Technology:Telecommunications | Total Views : 598